I need help with a Public Liability Claim

I have been injured on Public or Private Property

Do not let an injury disrupt your life — Lodge a public liability claim today

Suffered an injury from a lack of duty of care on premises outside your home, from a slip and fall, or while using a defective product or service? You could be eligible for compensation with a public liability claim.

From addressing occupiers’ liability in Australia to seeking recourse for accidents on private property, during a cruise, or in public spaces, personal mishaps you are not at fault for can happen anywhere, anytime. A negligence claim through public liability insurance can offer the peace of mind and opportunity to recover damages for medical, emotional, physical and financial harm you experienced as a result.

Do not get stuck with undue costs. Retain Brydens Lawyers for expert, personalised advice navigating the legal system and pursuing the parties responsible. With an established reputation for winning slip-and-fall injury claims for over 50 years, our experienced team of public liability lawyers and solicitors will do all the work advocating for your best interests. With our industry-leading expertise, you can feel at ease claiming the maximum public and private property injury compensation you are entitled to.

If you have suffered due to the negligence of another party, Brydens Lawyers offers free consultations* and a No-Win, No-Fee* policy to help you successfully file a public liability claim in NSW. (*Conditions apply). Do not delay contacting us online or by calling 1800 848 848  to defend your rights and recover lost wages, medical costs, and compensation for pain and suffering.

Book a No-Obligation Consultation

Our public liability lawyers help

Remove all the stress of navigating the legal system. Brydens Lawyers will help you successfully file compensation for:

  • Slip-and-fall claims: Seek trip and fall compensation if you had an injury in a supermarket or shopping centre from wet floors, poor lighting, uneven surfaces, broken stairs and access points, and unstable railings.

  • Injury on private property claims: Find redress for mishaps caused inside and outside of corporate and commercial buildings, even where spaces are shared with public use.

  • Compensation for injuries in public places: Secure recourse for accidents occurring in public areas owned and/or managed by governments, schools, and other public institutions, including broken footpaths, abuse, poor lighting, obstructions, and other structural issues.

  • Travel and leisure negligence injury claims: Get peace of mind for injuries sustained from abuse or a lack of duty of care on cruise ships, airlines, theme parks and accommodation providers, including hotels, caravan parks and Airbnb-leased properties.

  • Occupiers’ liability in Australia: A rental property liability lawyer can protect your rights against landlord negligence who have failed to maintain their properties and repair known hazards, including mould, structural defects, gas leaks, faulty wiring, and other unsafe issues.

  • Assaults: Get recourse after experiencing a common or aggravated assault, whether it occurred on public or private land.

  • Animal attacks: If you were injured by a pet or an animal owned by someone else, our premises liability lawyer can help you claim the compensation you are owed.

  • Product liability claims: Recover damages from unsafe and defective products that contravene consumer goods laws.

What compensation can I claim for?

Our Public Liability lawyers strive to ensure you are remediated for any loss you incur as a result of someone else’s negligence, ensuring you are not left worse off after an injury at no fault of your own. Brydens Lawyers is responsible for our clients being awarded damages for:

  • Non-economic loss (pain and suffering)

  • Past and future medical expenses

  • Past and future loss of income, including superannuation

  • The value of gratuitous care or the cost of commercial assistance

  • Home and/or motor vehicle modifications

  • A contribution towards your legal costs.

Additionally, our lawyers for Public Liability and injury claims will investigate your case and the evidentiary materials and give you a likely estimation of the compensation you could receive. This allows us to advise you on what is a satisfactory offer so you do not accept an uncompetitive offer during mediation and forgo more rewarding restitution you are owed.

How will a Public Liability lawyer get me more compensation?

In NSW, liability compensation is paid as a lump sum, rather than ongoing instalments. Because this payment is made once and is intended to cover your losses in full, it is essential to have your claim assessed accurately before accepting any offer.

Our Public Liability lawyers in Sydney ensure the amount reflects the true extent of your injuries and future needs, so you are not left covering costs later that should have been included in your original payout. We will also investigate whether you are eligible for other types of claims to maximise the monies you receive. 

Can I make multiple claims?

Depending on the severity of your injuries and whether you experience long-term effects impacting your ability to work and enjoy your lifestyle in the future, you could be entitled to also submit a TPD Superannuation Claim. By raising a claim through your super’s insurance, you can benefit from ongoing support to cover medical costs and other expenses, depending on your level of coverage.

To understand if you qualify to claim subsequent compensation, consult our Public Liability lawyers in Sydney. They will investigate every opportunity to maximise the compensation you are entitled to.

Who can we help?

Individuals

Dependents

Communities

A Public Liability Lawyer provides the expertise to navigate complex injury claims involving public land, commercial premises, and private residences to protect your physical, emotional or financial health.

Give a voice to people you may be responsible for. We can help you file a public liability claim in NSW on behalf of your child, elderly or disabled family member who requires help advocating for themselves.

Sadly, you may not be the only one injured after an accident. Raising a class action suit on product liability claims and negligent property maintenance can help defend the interests of wider groups of people.

Our Public Liability Lawyers are available to help:

  • Individuals who have a claim but do not know where to start

  • Individuals who are unsure whether their case qualifies as a claim

  • Individuals who are unsatisfied with their previous legal representation

  • Individuals who are unsatisfied with the compensation offer they have previously received

  • Individuals who have had a claim rejected and wish to appeal

Find clarity with our dedicated public liability lawyers

From Sydney, regional NSW and Canberra, Brydens Lawyers has helped countless clients across the region on all personal injury and public liability matters for over 50 years. Taking the time to understand your situation, we do all the work to negotiate with all parties involved, gather evidentiary material, and ensure judgements are enforced to give you more than a reliable partner and advocate for your well-being. We work hard to provide you with the maximum compensation you are entitled to.

No-Win, No-Fee* Lawyers

Free* Legal Advice

We believe everyone deserves access to expert legal advice, regardless of their financial circumstances. That’s why we work on a No-Win, No-Fee* basis — if your case does not succeed, you do not pay. It’s that simple. (*Conditions apply.)

Brydens Lawyers offers free* consultations* to help you understand your rights and your next steps. Book a confidential appointment and safe setting to ask your most important questions. (*Conditions apply.)

Why Brydens Lawyers?

Thousands of clients choose Brydens Lawyers to make a Public Liability claim in NSW for our:

50+ years successfully prosecuting injury claims: We are adept at navigating the legal system and defending against disputes from insurance companies and other parties. 

Dedicated Public Liability division: Our team specialises in liability and personal injury claims, with extensive experience with the relevant legislation and a commitment to exploring every avenue to win your case.

Ease of contact: With offices and legal centres across Sydney, regional NSW, your personal Public Liability lawyer is always nearby, so you always know where you stand.

Multilingual team: Our Public Liability lawyers and solicitors speak multiple languages so everyone has access to expert legal advice and representation.

Start a public liability claim today

We understand that public liability claims can affect you more than you know. By hiring a seasoned lawyer from Brydens Lawyers, you are guided by a professional team practised in all matters of law, spanning different jurisdictions to achieve a successful outcome for you and your household.

Do not just win your case; claim the maximum public and private property injury compensation to which you are entitled. With offices across Sydney, regional NSW and the ACT, we make it easy to organise an in-person or virtual meeting to discuss your needs and provide the clarity needed to take the next step. Book a consultation online or call us at 1800 848 848 to get started.

Meet the team that specialise in

Personal Injury

Meet the Team
Bandeli (Lee) Hagipantelis
Bandeli (Lee) Hagipantelis

Principal Lawyer

Languages spoken: English and Greek

View profile
Stephen Cahill
Stephen Cahill

Senior Associate Lawyer

Languages spoken: English

View profile
Thi Nguyen
Thi Nguyen

Senior Lawyer

Languages spoken: English and Vietnamese

View profile

Blogs & News

View All Articles

What is the process involved in a medical negligence claim?

QOTMMedical Negligence

Injured while on holiday-can I make a claim without travel insurance?

QOTM

Criminal Law-When should you consult a lawyer?

QOTM

Ready to make a claim?
 Get started with Brydens Lawyers today!

We're here to assist you in claiming the compensation you deserve on a No Win, No Fee* basis. Enquire now to start your claim today. *Conditions apply.

Start My Claim

Frequently Asked Questions - On Public or Private Property

What is Public Liability?

Public liability claims in NSW are legal actions taken when you are injured due to someone else's negligence on their property or premises. They allow you to seek compensation for medical costs, lost income, and pain and suffering, with any damages typically paid by their insurer.

How much compensation can I expect to be awarded?

Every successful case is assessed on the severity and permanency of your injuries and loss. During a free* consultation, our Public Liability solicitors will estimate your likely compensation and help ensure you do not accept an early settlement that undervalues your claim. (*Conditions apply.)

What am I entitled to claim in damages?

A plaintiff, the person making the claim, may seek compensation for damages in a public liability accident, injury on private property claim or product liability claim. If applicable in your circumstances, you could claim some or all of the following damages:

Non-economic loss or damages, including pain and suffering. Past and future medical expenses. Past and future economic loss or wage loss. Loss of superannuation benefits commensurate with past economic loss and future economic loss. The value of gratuitous or the cost of commercial assistance or care provided for the past and the future. Home and/or motor vehicle modifications necessitated by the injuries. A contribution towards your legal costs.

For more information:

I have been injured →

How is Public Liability compensation paid?

In NSW, general liability compensation is paid as a lump sum, intended to cover the entire cost of your care.

In exceptional cases where the defendant has either admitted fault or there is sufficient evidence to prove eventual success, interim payments may be paid to cover urgent costs, such as medical care, before the case has settled. This amount will be deducted from the final total compensation award.

How much does it cost to make a public liability claim?

You are not required to pay any up-front costs to pursue your public liability claim. If your case is successful, the losing party (the defendant) will usually be required to contribute significantly to your legal costs.

If there is any difference between what the defendant must pay and the actual legal costs incurred, that difference will be simply adjusted from the judgment and final settlement recovered.

Does Brydens Lawyers really provide No-Win, No-Fee services for Public Liability cases?

To ensure nothing prevents you from defending your rights and securing the compensation you are owed, Brydens Lawyers works towards a No-Win, No-Fee* policy in all personal injury and public liability claims, including occupiers' liability in Australia. Simply put, you do not have to pay if we cannot successfully prosecute your case. (*Conditions apply).

How long do I have to make a public liability claim in NSW?

You generally have 3 years after an accident to begin the public liability claim process in Australia. This timeframe can be extended in NSW for up to 12 years if there is a delay due to several factors, including:

(1) The injuries sustained are latent, taking years to present or become known. You need to wait for injuries to stabilise before an assessment can be performed. (2) You experienced prejudice through misdiagnosis by the medical professionals investigating, allowing you to lodge an additional professional negligence injury claim. (3) There is a need to account for long-term complications. (4) Whether there is a need for surgeries and treatments in the future to provide redress after an injury.

While there is a long-stop limitation period of up to 12 years for filing a public liability claim in NSW, it is essential that you seek legal advice for slip and fall injuries and any other kind of accident as soon as possible. Contacting Brydens Lawyers is key to ensuring you can successfully lodge your case and, if applicable, prevent the court from disallowing an extension.

Can I lodge a Public Liability claim by myself?

You can, but it is inadvisable. Submitting a claim alone can leave your case vulnerable to:

• Challenges from the opposing party. • Accepting a settlement too early, forgoing compensation you could have achieved had you had representation of a Public Liability lawyer. • Incomplete evidence to prove negligence. • Making mistakes that could delay proceedings or incur unnecessary costs.

Working with our Sydney Public Liability Lawyer can make all the difference in winning a settlement and securing the maximum compensation you are entitled to.

Why is seeking compensation for injuries in public places early so important?

Hiring a public liability lawyer as soon as practicable is essential for preserving your legal and moral rights and securing the maximum compensation you are eligible for. Brydens Lawyers' expert team will ensure:

• You meet all deadlines for submitting your claim for public place injury compensation on time to prevent losing your right to lodge a claim. • All relevant evidence is recovered promptly, proving injury and harm as a direct result of negligence and poor duty of care. • You receive a timely resolution. Brydens Lawyers can argue for early resolution and compensation with the relevant parties and insurers to avoid court costs.

What happens if I wait too long to lodge a public liability claim?

Delaying your public and private property injury compensation claim could risk the court not allowing you to extend time, causing you to lose the right to seek redress. A delay in making your case could risk:

• Loss of right to claim: Your public liability claims may fall outside deadlines, and the court may not consider your extension of time application. • Incomplete evidence: You or others you rely on may lose documented materials showing the alleged party's negligence. • Unavailable witnesses: People who observed your injury may be unavailable to provide a testimony or statement, or their memory of the event may fade, making it harder to defend your claim. • Prejudice to the defendant: If there is a significant delay, defendants can argue that they are unduly harmed in arguing their case due to the loss of evidence and witnesses. • Invalidated claims: Defendants could argue that there was no serious injury in a public liability claim due to the lack of timely lodgement. They may also argue that any claims result from ageing, and/or new or pre-existing injuries and conditions.

Understanding how to claim injury on private property can be overwhelming. However, you can rely on our expert public liability lawyers to manage the entire process. Do not hesitate to contact Brydens Lawyers to submit your public liability insurance claim.

We will oversee every stage, from gathering crucial evidence to advocating for your interests during mediation and, if necessary, in court. We strive to ensure you receive just compensation for the physical, emotional, and financial harm caused by an accident for which you were not at fault.

How long does it take to settle my public liability claim?

Generally speaking, public liability compensation claims should be completed within 2 years of an accident occurring on private or public property, and after the plaintiff, the injured party, has consulted a solicitor. This timeframe could be extended if there are delays in addressing the injury and other complicating factors.

Several factors can affect how long a public liability claim process may take, including:

• The severity of the plaintiff's injuries. • The time it takes for injuries to stabilise and enable a proper assessment. • Whether further treatment is required by way of surgery. • The possibility of long-term complications.

Do I need to personally obtain supporting evidence myself?

No. While you will be asked to share any material you are in possession of, our Public Liability lawyers will take the lead of your claim, collecting medical reports, tax returns, witness statements, police reports and other documentation needed to prove negligence and a breach of duty of care.

What do I need to prove in a public liability claim?

To establish a general or civil liability claim, you need to establish:

• A property owner or occupier owes you a duty of care. • They breached that duty through their negligence. • That breach directly caused your injury and loss.

Can I still lodge a public liability claim if I was partly at fault?

Yes, though your compensation may be reduced to reflect your shared responsibility. Due to contributory negligence, your claim may be more vulnerable to challenges, making it important to consult a Public Liability lawyer who can help defend against disputes and diminutions from the opposing party.

Can I make a Public Liability Claim against my rental property?

You can, but be prepared that the process of bringing a case against a landlord and/or property manager can be onerous. It is advisable to hire a rental property liability lawyer who can demonstrate that the property has a dangerous defect, that they knew or should have known about it, and that they failed to rectify it within a reasonable timeframe.